Electricity & Voltage
Uganda: 240 volts. 3-pin (square)
Rwanda: 230/240 volts at 50 Hz. 2-pin (round) sockets.
Some facilities do not have power but arrangements for recharging batteries can usually be made. If you travel with a device that does not accept 240 or 230/240 Volts at 50 Hertz, you will need a voltage converter.
If your appliances plug has a different shape, you may need a plug adapter/universal adapter. Depending on how much you plan to travel in the future, it may be worthwhile to get a combination voltage converter and universal adapter.
International telephone communication is very good from Kampala and Kigali but more difficult from some up-country areas. The mobile telephone network is good and rapidly expanding. Most European and American mobile phones with a roaming agreement work.
In Uganda and Rwanda, local SIM cards can also be purchased in many outlets after submitting relevant documents/requirements. Please notify us in advance if you need one. Our guides have cell phones and airtime can be purchased on their phones if requested.
Internet facilities are available around Uganda and Rwanda (both in the cities and upcountry), although the quality and speed of the connection varies.